THE SELECFIT HYGIENE GUARANTEE
Because shapewear, bodysuits, and undergarments are intimate lingerie pieces, we maintain strict health and safety regulations.
- Final Sale: All panties, adhesive products, and any shapewear or bras that have been worn, washed, or tried on directly against the skin are strictly Final Sale and cannot be returned or exchanged.
- Eligible Returns: We only accept returns on items that are completely unworn, unwashed, and in their original packaging with all product tags, tags fasteners, and protective hygiene stickers fully intact, with manufacturer's defect.
HOW WE HANDLE EXCHANGES
To ensure the fastest service and maintain pristine hygiene standards, we do not offer direct item-for-item exchanges.
- Once processed, you will receive Store Credit via a digital Selecfit Gift Card to immediately purchase your replacement size online. [1]
RETURN WINDOW & FEES
- Return Window: Eligible items must be registered and postmarked for return within 14 days of delivery.
- Return Shipping: Customers are responsible for all return shipping costs, tracking logistics, and any associated customs duties for international shipments.
- Restocking Fee: International returns are subject to a 10% restocking and administrative fee, which will be deducted from your final store credit balance.
UN-RETURNABLE ITEMS
Please note that if an item is shipped back to our facility and fails our hygiene inspection (e.g., shows signs of wear, stretching, perfume, makeup stains, or missing hygiene liners), the return will be rejected. The item will be destroyed or sent back to the customer at their own expense.